Frequently asked questions

General
Funds
Campaigns
Account
How does Godonatenow work?

3 easy steps.

  1. Create and publish your campaign.
  2. Share with friends, family, colleagues, donors and other supporters.
  3. Manage campaign.

More information is available on our How it works page.

What should I do if I can't find an answer to my question in these FAQs?
You are always welcome to contact us at support@godonatenow.com
How much does it cost?

Although there are no charges for creating and publishing your campaign, Godonatenow will deduct 5% fee from each donation made through the site, in addition to any fees from our payments partners.

More information is available on our Pricing and fees page.

How do I withdraw funds from my campaign?
Once your campaign starts receiving online donations, you can easily request a withdrawal at any time. Withdrawing money does not affect the progress bar displayed on your campaign. Simply click 'Withdraw' while logged into your account and follow the instructions.
What can I raise money for?
You can raise money for anything.
Do I need a Godonatenow account to donate?
You do not need a Godonatenow account in order to donate.
I forgot my password. How can I access my account?

Click on the Forgot your password? link in the Godonatenow Sign in screen. Enter your email address, check "I'm not a robot" checkbox and hit Send reset instructions.

You will receive an email with the reset password link. Click the link and reset the password.

You will now be able to sign in to your Godonatenow account with your new password.

Why do I need to enable two-step authentication?

You do not need to enable two-step authentication; it is entirely optional.

Enabling two-step authentication adds an extra layer of security to your account, supplementing the email and password model with a code that only you have access to.